In Japan
As this is a made-to-order product, we cannot accept returns. If the item is defective, it can be replaced within 14 days of arrival. The shipping fee will be borne by us if the item is defective, and will be borne by the customer if the item is returned or exchanged at the convenience of the customer.
Oversea
This product is made-to-order and cannot be canceled or returned after ordering. If the product is defective, it can be exchanged only within 14 days from the date of arrival. Shipping costs will be borne by us if the product is defective, and by the customer if the return or exchange is for the customer's own reason.